Terms and Conditions

1. About HomeVent

HomeVent provides home ventilation products and connects homeowners with certified installers across New Zealand. HomeVent is built on Smooth-Air, a trusted name in the New Zealand HVAC industry.

2. Use of the website

You may use this website for lawful purposes only. You must not misuse the website, attempt to gain unauthorised access to it, interfere with its operation, or use automated means to scrape or harvest its content.

3. Enquiries, quotes, and installer matching

Our website allows you to make enquiries, request quotes, and be matched with independent certified installers. Any quotes provided are indicative only and may change following an assessment of your property.

Where you proceed with an installation, the agreement for that work is formed directly between you and the installer. HomeVent is not a party to that agreement and is not responsible for the installer’s work, except as required by law.

4. Intellectual property

All content on this website, including text, graphics, logos, and images, is owned by HomeVent, or used under licence. You may not copy, reproduce, or reuse any content without our prior written permission.

5. Disclaimers

The information on this website is provided in good faith and for general information purposes. While we take care to keep it accurate and up to date, we make no warranty that it is complete, current, or error-free.

6. Limitation of liability

To the maximum extent permitted by law, HomeVent is not liable for any loss or damage arising from your use of, or reliance on, this website.

Nothing in these terms excludes, restricts, or modifies any rights or remedies you may have under the Consumer Guarantees Act 1993, the Fair Trading Act 1986, or other New Zealand law that cannot lawfully be excluded.

7. Third-party links

This website may contain links to third-party websites. These are provided for your convenience and do not constitute an endorsement. We are not responsible for the content or practices of those websites.

8. Privacy

Our handling of your personal information is governed by our Privacy Policy, which forms part of these terms. Please review it to understand how we collect and use your information.

9. Changes to these terms

We may update these terms from time to time. The date at the top of this page shows when they were last updated. Your continued use of the website after any change means you accept the updated terms.

10. Governing law

These terms are governed by the laws of New Zealand, and you submit to the non-exclusive jurisdiction of the New Zealand courts.

11. Contact

If you have any questions about these terms, please contact us at hello@homevent.co.nz.